Cacti Products
Cacti Voice Logging Recorders

Cacti Voice Logging Recorders

Cacti Voice Logging RecordersCacti is a leading provider of multimedia recording solutions for Contact Centers. Cacti is committed to the development innovative business-driven selective and continuous multimedia recording and analysis reporting software that enables companies to enhance their customer interactions across multiple communications media. Cacti's products are sold through a network of resellers focusing on medium and large businesses as well as government, healthcare, educational, and financial institutions.
Cacti Voice Logging Recorders

Cacti Recording Systems are designed according to your needs. We recommend calling us so that we can assist you in selecting the very best design for your Cacti  Voice Logging Recorders. For pricing please feel free to call our customer service and sales center at:

 1-800-947-3532  

Cacti Recording

You provide the Hardware, We install the software.   .  

  • Continuous multimedia recording solution
  • Captures 100% of customer interactions
  • Supports VoIP, Analog, Digital, T1 and E1 Interfaces
  • Station side D-Channel signaling support
  • Resides on Windows NT/2000/2003 Server platform
  • Supports all major PBX/ACDs
  • Supports Online QA auditing & analytical performance reporting
  • Ability to conduct selective and continuous recording on same platform
  • All-in-one server solution
  • Web enabled with enhanced replay options
  • Increased customer satisfaction and retention
  • Identification of training needs
  • Support for 192+ channels per server
  • Ability to support continuous screen recording (requires ScreenLog)
  • Ability to support live voice/screen monitoring via IP
  • Identification of agent strengths and weaknesses
  • Ability to generate fair and concise reports
  • Increased agent morale and reduce staff turnover
  • LAN/WAN based Client/Server technology
  • Support for Oracle, SQL or any ODBC compliant database
  • Support for rules based recording and auditing
  • Enhanced replay and visual studio
  • Cost effective, easy to install and maintain business tool
Cacti Voice Logging Recorders
Voice Recording Package