Revcord RCDCMS-Digital Set Tap Recorders

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The Revcordmodel RCMCS is a rack mountable server that features dual hot swappable 320 gig hard drives with Raid 1 (mirrored recording on the hard drives) and dual hot swappable power supplies for added redundancy in a Rack Mount Chassis. This Revcord model is intended for applications in which voice recording is critical and where even the remote possibility of one call being missed could have unacceptable consequences.

Digital Set Tap Systems

The Revcord RCMS offers systems with analog capture cards, digital capture cards, and with combinations of analog and digital capture cards. These capture cards connect to your telephone system, two-way radios or other audio inputs by use of amphenol cables.

* Analog systems utilize 16 channel capture cards and are we offer standard availability in 16, 32, 48 and 64 channels. We also offer greater analog channel capabilities on special order.
* Digital systems utilize 8, 16 and 24 channel capture cards – therefore the smallest digital system is 8 channels and depending upon the combination of digital boards we can offer standard availability of up to 120 digital channels. Greater digital channel capabilities are available on special order.
* These systems allow the combination of analog and digital channels in the particular channel configuration you require. Our dealer will base recommendations on your specific requirements.

STANDARD FEATURES

• Record and search by individual telephone extensions, two-way radio channels and/or microphones. •
Web based browser interface eliminates the expense of client software and user license fees. Unlimited user access via your network with remote access if you decide to put the system on an external IP address.

• Multi-tiered access levels allow the Administrator to assign different levels of access and functionality to groups or individual users.

• Available with Analog or Digital capture cards. Analog 16 to 64 channels standard. Digital 8 to 96 channels standard. Up to 128 channels on special order.

• Analog/Digital Combinations. Wide range analog/digital channel options – ask your Dealer to match to your particular requirements.

• Options of Recording. Loop start, voice activation ("VOX") or continuous recording by individual channel selection at setup.

• Approximately 100,000 hours Hard Drive Archiving. Factory setting for 365 days. We recommend optional backup procedures for longer term or permanent archiving..

• User friendly interface and search features allow for quick and easy retrieval of specific telephone calls from the thousands and thousands of calls you might have archived on the hard drive over a long period of time.

• Recording in a DSF format, which is preferable for legal purposes. Recordings can be easily and quickly converted to .WMA or .WAV and saved to a DVD, Pin Drive or Floppy - or easily e-mailed using your preferred e-mail client.

• Optional backup to USB hard drive and/or NAS provides the ability to backup approximately 300 hours for each gigabyte of storage available – for example a 500 gigabyte NAS allows approximately 150,000 hours of backup capacity.•
Live monitoring allows for employee training and/or performance evaluation.

• Statistics feature allows for viewing of data for analysis and "exception reporting" in graph or exportable Excel format.

• Assignable Privacy on Demand feature allows Administrator to assign specific individuals the right to select calls they do not want recorded.

• Remote Monitoring Feature allows option for e-mail notification as an alert in the event of a system problem.

1.0 Introduction.

TheRevcord RCAMCS series is a "stand alone" voice logging system intended for operation 24 hours a day and 365 days a year. The Model RCAMCS is browser based with Windows XP Operating System and features optional Public Safety software. The Administrator has the ability to assign unlimited user rights and no "seat licenses" or other user fees are associated with RCAMCS voice logging systems offering analog connectivity. Access is at the workstation or remotely from the user’s PC via the local area network (LAN) or Internet

2.0 Browser Based System.

As many users as the Administrator assigns rights can access the model RCAMCS Voice Logging System remotely. Access is gained from the user’s PC with their browser (Internet Explorer) and is via the local area network (LAN) or Internet if the System is on an external IP address. Depending upon rights assigned to individual users they can have remote access to the System’s full or limited System functionality.

3.0 Hardware configuration.

All components of the Revcord Model RCAMCS are self-contained within a rack mountable chassis. Accessories include amphenol connector cable(s), and a "starter pack" of five Panasonic DVD-RAM disks. Not included but requires a monitor, speakers and if the customer elects to backup to a USB hard drive or network attached storage (NAS) instead of the DVD-RAM drive

a) Channel Configurations.

The Revcord model RCAMCS is available with analog capture cards or digital capture cards - or with a variety of combinations using both analog and digital cards. Analog capture cards are 16 channels each and standard "off the shelf" configurations are 16, 32, 48 and 64 channels. Digital capture cards are 8, 16, and 24 channels and combinations of these are available "off the shelf" up to 96 channels.

b) Channel Expandability.

The Revcord RCAMCS is a rack mountable chassis with redundant features including dual hot swappable hard drives and dual hot swappable power supplies. Questions regarding channel expansion involving analog mixed with digital – or analog and/or digital mixed with VoIP, need to be address on the phone with us.

c) Hard Drives & Internal Storage.

The Revcord model RCAMCS has a standard 320 gigabyte hard drive. With analog capture cards (using G.723.1 compression) this hard drive provides in excess of 100,000 channel hours of storage capability. With digital capture cards (using MSGSM compression) this drive should provide in excess of 50,000 channel hours of internal storage. With the RCAMCS System internal archiving is determined by number of days and the Systems are factory preset to record for 365 days and then to maintain 365 days on a "first in-first out" rotation. If your anticipated channel hour storage requirement exceeds 100,000 (or 50,000 hours with digital cards) the options of a larger hard drive or the use of a different compression are available. If your anticipated annual usage is less than 100,000 hours (or 50,000 hour with digital card) your dealer can reset the number of days internal archiving from 1 to 999 days. Regardless of the days you elect to maintain on the internal hard drives we strongly recommend automatic backup for purposes of additional security of data and information.

d) Automatic Backup Options.

The Revcord model RCAMCS includes a Panasonic DVD-RAM drive and we include a "starter package" of five (5) Panasonic DVD-RAM disks when the System is shipped. We specifically recommend this particular disk since they are proven to be compatible with the Panasonic DVD-RAM drive. These disks are 4.7 gigabytes and provide over 1,400 (analog) or 700 (digital) channel hours of capacity. You also have the options of backing up to a USB hard drive and/or Network Attached Storage (NAS). We recommend you ask your dealer for suggested models of USB drives and/or NAS which have been proven compatible. Your dealer will establish your selection of automatic backup during installation. The System is then capable of automatically downloading buffered information to the selected media and should this backup be interrupted (either intentionally or unintentionally) the data will simply "catch up" with the transfer once the situation is corrected

The Revcord Model RCDCMS