State phone recording laws are very important to look at when purchasing a voice logger. You need to make sure, where your state is located below and see if it is a one party notification state or a two party notification state.
If your state is one party notification for its state phone recording laws, you just need to make sure your employees are aware of the recording.
If your state is two party notification for its state phone recording laws, you need to make aware that the call is being recorded to both employees and inbound callers.
States Requiring One Party Notification: |
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Alabama
Alaska
Arizona
Arkansas
Colorado
District Of Columbia
Georgia
Hawaii
Idaho
Delware
Indiana
Iowa
Kansas
Kentucky
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Louisiana
Maine
Minnesota
Mississippi
Missouri
Nebraska
New Jersey
New Mexico
New York
North Carolina
North Dakota
Oklahoma
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Oregon
Ohio
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Wisconsin
Wyoming
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States Requiring Two Party Notification: |
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California
Connecticut
Florida
Massachusetts
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Montana
Maryland
Michigan
Nevada
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New Hampshire
Pennsylvania
Washington
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Accepted forms of consent
The FCC defines accepted forms of getting consent for telephone recording by telephone companies as:
- Verbal or written consent given before the recording is made.
- Verbal notification before the recording is made. (This is the most common)
- An audible beep tone repeated at regular intervals during the course of the call.
