MULTI-CHANNEL DIGITAL TRR

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Starting at $5670 MULTI-CHANNEL DIGITAL
VOICE LOGGER

Totally self-contained, affordable, easy to
install, operate, upgrade, and purchase.

Automatic Recording of ALL Calls - Total Recall will automatically capture and securely record all phone or radio conversations for you to play back whenever verification is required. Total Recall can also be used as a training and evaluation tool for staff who regularly conduct business with customers by telephone and two-way radio.

Large Capacity Database - If a dispute or emergency arises, you can recall relevant recordings from the Total Recall database, which holds up to 60,000 channel hours of conversations. Date, time, phone number or channel number for rapid retrieval and replay can select recordings.

Stylish Desktop or Rack Mount Units - Providing simultaneous recording for up to 32 channels, you can monitor live conversations, play back, or archive to disk while recording. You can view channel activity, monitor conversations, search, play, and email conversations from multiple recorders on a single network or dial-up access PC screen using the supplied Remote Manager and Record on Demand PC software.

Multiple Recording Inputs - Total Recall will record from any line level audio source on a channel selective basis, including telephone, two-way and broadcast radio, microphone, intercom and more. It is also possible to ‘live monitor’ conversations. Channel inputs are standard modular phone jacks that are compatible with a wide variety of accessory cables and adapters, such as the inexpensive TSA-3LM and TSA-SLM for digital phones.

Playback Options - Selected recordings can be replayed via an internal speaker, an external speaker or headphones. For replay on a PC, Remote Manager software reads from an Archived CD and converts recordings for replay on a PC. It also enables the transfer of recordings as .wav, .mp3, or encrypted .trc files via email. Calls may also be monitored, played, or searched and played directly from the PC when it is connected to a Total Recall with the built-in LAN and dial-up connectivity.

Archive for Security - Calls that need to be retained for longer periods can be automatically or selectively archived to an internal drive using CD or DVD media and kept indefinitely. Individual calls, or groups of calls, may also be manually selected or tagged and copied to disk. An inexpensive CD-R will hold up to 180 conversation hours, a DVD+RW disk holds up to 1,000 hours. Selected recordings can also be copied through a network connection and converted to .wav or .mp3 files.

Now you can be sure of exactly what was said with...

Available in Desktop and 19" Rack Mount (with tilt-up display) Versions.

19" Rack Mount in Omnicron TRR-B5U tabletop/portable housing.

User Definable Options - Recording can be set to start and stop using off-hook or VOX, and a beep-tone is selective by channel. Password security ensures complete management control of the Voice Logger locally or via a LAN. Software and hardware is field upgradeable.

There are three user selectable menus:

LOGGING – View current Logger activity and call data. Replay recent calls and monitor active channels.

SEARCH – Search the database or an archive disk for the recordings you want to playback. Select recordings to be manually archived to CD/DVD.

OPTIONS – Set system parameters such as passwords, date & time, channel and network settings, auto-archive settings, etc. Administrator password is required for options access.

Simple navigation keys:

MENU - This key is used to toggle through the four user menus.
SELECT - This key is used to select an option, or toggle through a list of options.
UP/DOWN ARROW - These 2 keys move the highlight bar up or down.

Five control keys:

Reverse back through a call, and back to previous calls.
Stop
Play the current selected call. Pause and restart.
Fast forward through a call, and skip to next call.
High speed forward through a call, and jump to next call.

Numeric Keypad and LEDs:

KEYPAD: 0 to 9 numbers
keys, including * and and #
are used for entering
search information,
tagging calls, and
other data entry
functions.

LEDs: Red to indicate hard
drive activity. Green to
indicate all components
operational.

Software for replaying calls
on your PC, LAN, or Dialup...

REMOTE MANAGER WINDOW

Remote Manager and Record on Demand software are included with all recorders. You can access recordings over a network, from a single PC, or phone line using a modem. They provide for remote search, playback, live monitoring, and copying calls to the client PC for emailing, etc. Remote Manager is also used to search, play and email recordings directly from the archive CD-Rs or DVDs on any PC running Windows 95/98/NT/ME/2000/XP.
Administrators can limit which channels users can access with Remote Manager. Record on Demand (ROD) provides users access to a single channel with permissions set by the system administrator.

REMOTE MANAGER PLAYER

You do not need Remote Manager software, a PC, or LAN to install and operate your Total Recall digital audio logger. It is self-contained and easy to use all by itself.

Total Recall...
Is a compact multi-channel voice logging recorder with built-in display, simple navigation keys, and network access. You can listen to monitored conversations live or replay them from the internal hard drive that holds the most recent 60,000 hours of conversations. Archive all or selected conversations to disks with the touch of a few simple buttons, up to 180 hours on a CD and 1000 hours per DVD.

Play the archival disks in the unit or use the supplied Remote Manager software to play them on your computer. Search for conversations by time, date, extension or line number, caller ID, DTMF data, etc.

Total Recall provides simultaneous recording from 4-16 channels with the Desktop model or 4-32 channels in its Rack Mount configuration. Channel upgrades are available in multiples of 4 or 8. Recording channels have modular jacks for direct connection to phone lines, analog phone extensions, phone handsets (analog or digital phones), two-way radios, broadcast audio sources, intercoms, microphones, etc.

Additional features include: password security, recording beep, call tagging, voice-activation or off-hook start/stop, channel activity display, monitor and replay using internal speaker headphones, or a network using the Network Interface (LAN) port and the supplied Remote Manager and Record on Demand software.

Total Recall recorders are available in 4, 8, 12, 16, 20, 24, 28, and 32 channel packages. Options include: adapters for connecting to various phones and two-way radios..

Total Recall features include:
Designed to provide quality recordings of phone conversations or any audio signal.

It records digitally (records direct to a hard drive in compressed file format).

It starts and stops recording by voice- activation (VOX) or Off-Hook activation.

Over 10,000 hours of on-line storage.

It has a high compression factor, resulting in a large capacity storage capability.

It has a facility to live monitor calls.

All channels can be configured and managed selectively.

Desktop version provides up to 16 channels of simultaneous recording.
Rack mount provides up to 32 channels.

Recording ‘Beep’ option is standard.

Call Tagging.

It is compact, self-contained, and easy to install, maintain, upgrade, and operate.

Color display (TFT like a notebook PC) with simple navigation keys.

Remote Manager software for replaying and emailing calls from a PC using archive disks, LAN, WAN, or dialup connection.

Record on Demand software provides call center users a password for access to a single channel. The administrator sets user passwords and permissions for automatic or manual recording, adding notes, recording partial conversations, using DTMF to start recording, & playback.

You can search the database by date, time, number (in/out) or channel.

Play conversations stored on its internal hard drive locally or over a network.

Caller ID (CID) capture of incoming call numbers (CID service required).

Built in compact disk or DVD recorder. CD-R in Desktop units, DVD in Rack Mount units.

Archive all or selected calls to CD-R or DVD+RW.

Support for Network Time Synchronization (NTP).

Password security (User & Admin.).

Total Recall can be configured to record from various signal sources:

An analog telephone line.

An analog telephone extension line.

A telephone handset, either analog or digital (via handset splitter).

A digital extension line, using digital to analog converters.

A radio or other audio signal presented as a 2-wire analog interface.

WAV compatible recordings with text file headers can be emailed from your PC.

Total Recall recorders come with connecting cables that are suitable for most applications, two copies of the Owner’s Manual, Remote Manager and Record on Demand PC software, LAN cable, modem cable, two CD-Rs and one DVD+RW.

The 4, 8, and 12 channel desktop versions can be upgraded to a maximum of 16 channels. The rack mount version can be purchased with or upgraded to a maximum of 32 channels. Use multiple units to provide additional channel capacity.

Total Recall recorders are available in the standard "TRL" desktop version, or "TRR" rack mount configuration.

4-channel desktop is item # TRL-04.
8-channel desktop is item # TRL-08.
12-channel desktop is item # TRL-12.
16-channel desktop is item # TRL-16.
4-ch. rack mount is item # TRR-04.
8-ch. rack mount is item # TRR-08.
12-ch. rack mount is item # TRR-12.
16-ch. rack mount is item # TRR-16.
20-ch. rack mount is item # TRR-20.
24-ch. rack mount is item # TRR-24.
28-ch. rack mount is item # TRR-28.
32-ch. rack mount is item # TRR-32.

SPECIFICATIONS
Number of Channels, desktop:
4, 8, 12 or 16
Number of Channels, rack mount:
4, 8, 12, 16, 20, 24, 28, or 32

Security: Password required to operate
all menus (two levels)

Coding Method: 8kbps High Quality
Vector Quantization.

Line Impedance AC: 6k ohm

Line Impedance DC: 10M ohm

Frequency Response: 300 - 3400 Hz,
+/- 0.5dBm

Signal to Noise: -34dBm

Crosstalk: -60dBm

Record (beep) Tone: 1.4kHz channel
and level selectable (Off,
-33dBm, -27dBm, -21dBm).

Recording Trigger: Off-Hook or VOX
(adjustable) (Off, -20dBm,
-24dBm, -28dBm, -32dBm,
-36dBm, and -40dBm)

Internal Storage: Hard Drive.

CD/DVD Drive: Up to 180 hours with CD-R
media, up to 1,000 hours with
DVD+RW media.

Display: 130mm x 97mm TFT Backlit LCD.

Power Requirements: 100VAC~260VAC,
50 ~ 75 Hz, 50 Watts.System

Software: Field upgradeable via CD ROM
Max Line Voltage: Max tip to ring voltage
DC 250VDC. Max tip to ring
voltage AC 150V rms. Max
tip to ground voltage DC
1500VDC. Max tip to ground
voltage AC 1000V rms.

Analog Ports: Input connections are
RJ-11/RJ-14 modular telephone
jacks., Line out jack (3.5 mm
phono jack), Headphone jack
(3.5 mm phono jack).

Operating System: Linux Red Hat 9

Client Software: Remote Manager and
Record on Demand
(Windows 95/98/NT/ME/2000/XP)

Warranty: Twelve month, limited.

Size & Weight: (desktop version):
14-¾" x 14-¾" x 6-¾", 12 lb net

Size & Weight (rack mount version):
19" x 9" x 8-½", 5U, 22 lb net

Total Recall comes with connecting cables that are suitable for most applications.
For unusual installations, these cables can be replaced with other cables or accessories.