What is Voice Logging?
Voice Logging Recorders: Voice Logging

What is Voice Logging?

Voice logging is a device used to record audio from telephones, radios, microphones and other sources. Voice data is typically stored on hard drives, RAID drives (Redundant Array of Independent Disks), or SAN storage solutions. Logging voice is another way of saying it. Voice logging is the practice of regularly recording audio, usually in a business situation. In business settings, users find many benefits to recording there conversations. Logging voice data can be handled at on location, remotely, or a combination of both. There are two basic modes for recording: vox mode, which is voice-activated, and non-vox mode, in which the recording is continuous. This allows businesses to keep records, improve customer service, increase security, and decrease errors. Although Voice logging is synonymous with telephone recording, or phone recording, it includes also recording the radio and VoIP conversations. The word "logging" comes from the log of calls or audio files that is generated as each recording is made.

Types of Voice Logging: Voice Loggers

There are three types of business phone recorders:
  1. The analog systems.
  2. Digital systems.
  3. Software only systems.
Logging Voice data is an imporant business funiction because it provides your business with examples of what not to do, as well as what to do when on customers calls. There are also some legal issues about logging voice data to be aware of, related to notification of either one party or two, (check your state recording laws here)
Voice Logging Recording